MYOB AccountRight Integration

Overview

We offer the following type of integration with MYOB AccountRight:

  • Order Syncing - the automated pushing of orders/shipments from MYOB AccountRight into MachShip.

Order Syncing Integration

Order Syncing Workflow

  1. Order reaches 'INVOICED' status in MYOB AccountRight
    • Status can be customized to match your workflow
    • Can filter orders based on custom criteria
  2. We create a pending consignment in MachShip with:
    • Warehouse details as from address
    • Customer details as to address
    • Invoice number as reference
    • Customer reference number as additional reference
  3. Order is picked and packed by warehouse
  4. Warehouse opens MachShip and searches for the order using invoice number
  5. Warehouse team adds packages onto the consignment
  6. Pickers/Packers select a carrier service, or simply use cheapest
  7. Once consignment manifested, we update MYOB AccountRight with:
    • Consignment number
    • Tracking link
    • Updates written to comments field

Order Syncing FAQs

Q: How are packages and dimensions handled?

A: Your warehouse team will input the packages directly in MachShip when processing the consignment.

Q: Can you customize the order filters?

A: Yes, we can customize which orders sync based on status and other criteria to match your workflow.

Q: Can you write shipping details back to MYOB AccountRight?

A: Yes, we write back consignment numbers and tracking links to the comments field on your orders.

Important Info

  • Live shipping quotes are not available within MYOB AccountRight - quoting must occur in MachShip
  • We write shipping details back to the comments field to maintain compatibility across MYOB AccountRight versions

MYOB AccountRight FAQs

Q: How quickly are changes synchronized?

A: We sync in both directions:

  • New orders sync from MYOB AccountRight to MachShip
  • Shipping updates sync from MachShip back to MYOB AccountRight

Q: Can the integration be customized for our specific needs?

A: Yes, we have extensive customization capabilities including status filters, field mappings, and workflow adjustments. Contact our integrations team with your requirements.

Q: What versions of MYOB AccountRight are supported?

A: We support current versions of MYOB AccountRight. Contact our integrations team to confirm compatibility with your specific version.

Integration Setup Process

All integrations are completed by our in-house integrations team that specializes in setting up integrations with MYOB AccountRight.

The process for getting your integration setup is:

  1. Scoping - Reach out to our integrations team at clientintegrations@machship.com - note, if you're using MachShip via a broker, please include the account manager in CC.

Our specialist integrations team will work with you to confirm the scope of your integration and ensure it will perform how you expect.

  1. Approval - From there, you will be provided with a quote for any associated integration implementation costs for approval.

  2. Implementation - Once approved, implementation will begin. We will need:

    • Access to your MYOB AccountRight company file
    • Details on your preferred workflow and any customizations

  3. Handover & Testing - Once completed, we will let you know and you can conduct your own testing to confirm everything is working as expected.

Setup FAQs

Q: How long does it take to setup my integration?

Most MYOB AccountRight integrations can be setup inside of 2-3 business days from when we receive system access.

Q: Am I able to setup the integration myself?

We do not currently offer self-setup for our integrations due to the amount of customisation and testing required when linking your integration to your MachShip account.

Q: My requirements differ from what you've laid out, can you customise the integration?

We do have the ability to customise our integrations for each client to a large degree.

Simply reach out to our integrations team at clientintegrations@machship.com with your requirements and we will let you know what we can do.

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