We offer the following types of integrations with Magento 2:
You are not required to setup both integrations - it is not uncommon for customers to only opt for one of these integration types in their setup.
Q: What options are there for grouping products into packages?
A: Please read our Packing Rules documentation here. It refers to the cart, but can be applied when syncing orders as well.
Q: Can you sync orders with/without certain parameters, shipping methods or locations?
A: Yes, we can set custom filters on each integration to include or exclude orders based on status, shipping methods, locations, custom values and a variety of other things.
Q: What options are there for grouping products into packages?
A: Please read our Packing Rules documentation here. For Magento 2, the most common approach is grouping items into packages based on a weight limit.
Q: What types of shipping options can I show in the checkout?
A: We have a document explain our options for Carrier Grouping / Shipping Options here.
We can either show the carriers and services individually, or return simpler options factoring in surcharges. Common shipping groups include:
Q: How does the integration handle multi-source inventory (MSI)?
A: Our integration handles various MSI scenarios intelligently:
Q: How do I install the MachShip extension?
A: We will provide the extension via email along with installation instructions during the setup process.
Q: How do I configure shipping rates in Magento 2 admin based on MachShip?
A: Most of the configuration is done on our side. We will quote all your carriers and typically return the cheapest price as a single shipping option, though we can show all carrier service options if preferred.
Q: Are there any limitations or rate limits with the integration?
A: We have no limitation or rate limits.
All integrations are completed by our in-house integrations team that specializes in setting up integrations with Magento 2.
The process for getting your integration setup is:
Our specialist integrations team will work with you to confirm the scope of your integration and ensure it will perform how you expect.
Approval - From there, you will be provided with a quote for any associated integration implementation costs for approval.
Implementation - Once approved, implementation will begin:
Handover & Testing - Once completed, we will let you know and you can conduct your own testing to confirm everything is working as expected.
Q: How long does it take to setup my integration?
Most Magento 2 integrations can be setup inside of 2-3 business days from when we receive admin access.
Q: Am I able to setup the integration myself?
We do not currently offer self-setup for our integrations due to the amount of customisation and testing required when linking your integration to your MachShip account.
Q: My requirements differ from what you've laid out, can you customise the integration?
We do have the ability to customise our integrations for each client to a large degree.
Simply reach out to our integrations team at clientintegrations@machship.com with your requirements and we will let you know what we can do.