Pronto Integration

Overview

We have successfully implemented multiple Pronto integrations using various integration methods which are outlined in this article.

Each Pronto integration requires custom work and collaboration between your team (or Pronto consultant) and our integration specialists.

Integration Types

We offer the following types of integrations with Pronto:

  1. Flat File Integration

    • Suitable for Pronto systems that can export data files via SFTP
    • Supports CSV, XML, JSON and other structured formats
    • We handle the mapping and processing
    • Your team or consultant generates the outbound file

  2. Webhook Integration

    • Real-time data transmission via HTTP POST
    • Supports JSON, CSV, POST or XML payloads
    • We handle the endpoint and processing
    • Your team or consultant configures the data export

  3. API Integration

    • Direct integration using MachShip's API
    • Most flexible but requires development resources
    • We can recommend experienced Pronto consultants to facilitate, or assist your team in doing so.

Integration Process

The integration can be implemented in three main ways:

  1. Flat File Integration:

    • Your team provides data files in your preferred format
    • We build a mapper to create consignments from your data
    • Can support both pending (draft) and final consignment workflows
    • Requires Pronto export configuration

  2. Webhook Integration:

    • Your team configures real-time data export
    • We provide processing endpoints
    • Real-time consignment creation
    • Supports multiple data formats

  3. API Integration:

    • Your team or recommended consultant builds the integration
    • We provide documentation and implementation support
    • Most flexible but requires more development effort

Important Info

  • Each Pronto integration requires custom work
  • This integration requires collaboration with:
    • Your internal IT team, or
    • Your external Pronto consultant
  • Your team will need to:
    • Configure data exports (files or webhooks)
    • Make necessary Pronto configurations
    • Assist with testing and validation
  • We will:
    • Guide the integration approach
    • Build necessary data mappers
    • Provide implementation support
    • Handle ongoing maintenance

Integration Setup Process

The process for getting your integration setup is:

  1. Scoping - Reach out to our integrations team at clientintegrations@machship.com - note, if you're using MachShip via a broker, please include the account manager in CC.

Our specialist integrations team will work with you to:

  • Understand your Pronto environment and requirements
  • Determine the best integration method
  • Review your data formats and structure
  • Plan the implementation approach

  1. Approval - From there, you will be provided with a quote for any associated integration implementation costs for approval.

  2. Implementation - Once approved, implementation will begin. We will need:

    • Sample data files or webhook payloads
    • Access to Pronto technical resources
    • Your team's availability for collaboration
    • Testing environment details

Your team will:

  • Configure Pronto exports
  • Set up data transmission
  • Provide test data and scenarios
  • Assist with validation

Our team will:

  • Build data mappers
  • Configure processing rules
  • Set up monitoring
  • Guide the implementation
  1. Handover & Testing - Once completed, we will work with your team to:
    • Validate data flows
    • Test business scenarios
    • Verify error handling
    • Ensure monitoring is in place

Setup FAQs

Q: How long does it take to setup my integration?

A: Timeline varies based on the integration method and your team's availability:

  • Flat file integrations: 1 week
  • Webhook integrations: 1 week
  • API integrations: Depends on your development timeline

Q: What do you need from us to get started?

A: To begin, we need:

  • Sample Pronto data exports or payloads
  • Technical contact details
  • Description of your workflow
  • Any specific Pronto requirements

Q: Can we customize the integration process?

A: Yes, we can adapt our approach to match your Pronto environment and team's capabilities.

Common Issues & FAQ

Q: What ongoing support is provided?

A: We provide:

  • Integration monitoring
  • Issue resolution
  • Updates and maintenance
  • Support for Pronto upgrades or changes that affect the integration

Q: What resources are needed from our side?

A: Required resources typically include:

  • Pronto technical contact or consultant
  • Team member who can configure Pronto exports
  • Development resources (for API integration)
  • Business process owners

Q: Do you recommend any specific Pronto consultants?

A: Yes, we can recommend experienced Pronto consultants who have successfully implemented MachShip integrations. Please contact our integration team for details.

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